1. What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work properly, to remember your preferences, and to give website owners basic information about how their pages are used. Cookies do not contain your name or financial details and cannot run programmes on your device.
2. How We Use Cookies
Penvale uses cookies on this website to:
- Keep the site functioning correctly (essential cookies)
- Understand in general terms how visitors navigate the site, so we can improve the information we provide (analytics cookies)
- Remember whether you have accepted or declined the use of non-essential cookies during your visit (preference cookies)
We do not use cookies to collect sensitive personal information, build advertising profiles, or share data with third-party advertisers for targeting purposes.
3. Types of Cookies We Use
The table below describes the categories of cookies this website may set.
| Category | Purpose | Can Be Declined? | Typical Duration |
|---|---|---|---|
| Essential | Enable core website functions such as navigation, form submission, and security. The site cannot work properly without these. | No — these are strictly necessary | Session or up to 12 months |
| Preferences | Store your cookie consent choice so you are not asked again on every page visit. | Yes, but the consent banner will reappear | 12 months |
| Analytics | Collect aggregated, anonymous data about how pages are visited (e.g. pages viewed, time on site). Helps us understand which information is most useful to visitors. | Yes | Up to 26 months |
| Marketing | Used by advertising platforms (such as Google Ads or Meta) to measure whether a visitor later completed a contact form after seeing an advertisement. | Yes | Up to 90 days |
4. Third-Party Cookies
Some cookies on this site are placed by third-party services that help us operate the site or understand its usage. These third parties have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics — aggregated website usage statistics. See Google's Privacy Policy.
- Google Ads — conversion measurement only (not targeting). See Google's Advertising Policy.
- Meta (Facebook) Pixel — measures whether visitors from Meta ads subsequently contact us. See Meta's Cookie Policy.
- Microsoft Advertising (Bing) — conversion measurement. See Microsoft's Privacy Statement.
Penvale does not sell or pass your personal data to these providers for purposes other than those described above.
5. Your Choices and How to Manage Cookies
When you first visit this website, a banner appears at the bottom of the screen. You may accept all cookies or decline non-essential ones. Your choice is remembered for 12 months.
You can change your mind at any time by clearing your browser cookies, which will cause the banner to reappear on your next visit. You may also control cookies directly through your browser settings:
- Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Apple Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions
Please note that blocking all cookies may affect how some parts of this website function, including the ability to submit enquiry forms.
6. Cookies and Sensitive Information
Cookies on this website do not collect your name, contact details, date of birth, financial information, health information, or any other sensitive personal data. Any information you submit through our contact form is handled separately and is covered by our Privacy Policy.
7. Children
This website is intended for adults considering or approaching retirement. We do not knowingly collect data from individuals under the age of 18 through cookies or any other means.
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or to keep pace with changes in applicable law. The "Last Updated" date at the top of this page will be changed whenever a revision is made. Continued use of this website after any update constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about how we use cookies, please contact us:
- Email: [email protected]
- Phone: +66 38 905 2741
- Post: Penvale, 56 Sukhumvit Road, Tha Pradu, Rayong 21000, Thailand
For broader questions about your personal data, please see our Privacy Policy.
Next Step
Curious about how we handle your personal information more broadly? Read our Privacy Policy, or get in touch with any questions.